Privacy Notice
We think data protection is important. Your rights do not exist because of your nationality, the colour of your skin, your language or your culture, instead your rights derive simply from your humanity.
This page explains what personal data we use, how we use it, and why we use it. We'll try to keep this as plain English as possible.
If we talk about 'we' - yes, like that - we're talking about Privacy Pillinger Ltd. We're registered with the Information Commissioner's Office, which means we have to give them some money, it doesn't mean we're certified by them. Fingers crossed if you're reading this you'll get the gist that we know what we're doing.
If you have any questions please get in touch, hello@pillingerprivacy.com.
Updates to this Information
This information was last updated on 24 February 2025.
What data do you collect & use?
We use personal data relating to people working for our clients. This includes; - data that identifies you, basic details such as your name - contact data like telephone number, postal address, and email address. - correspondence
How do you use the data you collect?
We use personal data to communicate and deliver work for our clients.
How do you comply with the law?
To process personal data organisations have to have what's called a 'lawful basis'. When we're using personal data it is because we have a legitimate interest* in using the data so we can run the business, including responding to enquiries, and deliver work to our clients. *if you want to look this up, it is UK GDPR Article 6(1)(f).
How long to you keep my data for?
We don't want to keep personal data unless we can justify it. Where there is a contract with a client we will keep data relevant to the contract for 6 years after the termination of the contract. If you have enquired with us but have not signed a contract we will keep your data for 12 months, unless you have provided consent for direct marketing.
Do you share data?
We use a couple of companies who process data on our behalf, called data processors; - Microsoft (data stored in the UK). - Wix (for contact forms for this website).
Your Rights
Under data protection law, individuals (data subjects) have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions. All requests should be directed to hello@pillingerprivacy.com,
Right of access
You have a right to request a copy of the personal data that we hold about you. You should include adequate data to identify yourself and such other relevant data that will reasonably assist us in fulfilling your request. Your request will be dealt with as soon as possible.
Right to rectification
You can ask us to rectify and correct any personal data that we are processing about you which is incorrect. We provide you with account settings and tools to access the data associated with your account.
Right to withdraw consent
Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent. To opt out of marketing, you can use the unsubscribe link found in the email marketing communication you receive from us. For other marketing preferences you can contact us, providing details of services or marketing that you wish to opt out of.
Right of erasure
You can request us to erase your personal data under certain circumstances, for example if you believe that we no longer need to retain your data. This is not an absolute right, and we need to carefully consider each case on its own merits as there may be good reasons why we are not able to erase your data. If we are not able to honour your request we will explain why.
Right to data portability
This right allows you to obtain your personal data in an electronic format, where you have provided data to us with your consent, or where the data was necessary for us to provide you with our services. You can request that the data be given in a format which enables you to transfer that personal data to another organisation. You may have the right to have your personal data transferred by us directly to the other organisation, if this is technically feasible.
Right to restrict processing
You have the right in certain circumstances to request that we suspend our processing of any or all your personal data. Where we suspend our processing of your personal data we will still be permitted to store your personal data, but any other processing of this data will require your consent, subject to certain exemptions.
Right to object
You have the right to object to our use of your personal data which is used where we feel that we have legitimate interest. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so, or where we need to process your personal data in connection with any legal claims. The grounds for continuing to do so will be communicated to you.
Right to contact the Information Commissioner's Office (ICO)
Naturally we really hope you never feel you need to, but if you have a complaint you can contact the ICO, the UK's data protection regulator.
Information Commissioner’s Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
Contact the ICO for advice or to make a complaint on the ICO website.